This page explains how users, customers and connected businesses can request deletion of eligible personal, account, WhatsApp, CRM, Digital Visiting Card and related data.
Submit the form on this page or contact our team directly. We may request verification before processing the deletion.
Complete the deletion request form with your name, contact details and account information.
We may contact you to confirm your identity and authority over the account or information.
We review the requested data, connected services and any legal retention requirements.
Eligible data is deleted or anonymized and confirmation may be sent to your verified email.
Depending on your account, service and relationship with a connected business, eligible information may include:
If your request relates to WhatsApp Business integration, please provide the phone number used in the conversation, the connected business name and any relevant message details.
We can delete eligible data stored within Biz Scanner & Tracker. Information independently stored by WhatsApp, Meta or another provider may need to be managed through that provider’s own account settings or support process.
In some cases, a business using Biz Scanner & Tracker controls the customer or employee information entered into its account.
We may forward your request to that connected business or ask you to contact the business directly where it is the primary controller of the information.
Some information may be retained where reasonably necessary for:
To prevent unauthorized deletion, we may ask for:
We may reject or delay requests that cannot be verified or that seek deletion of information belonging to another user.
Provide enough information to help us locate your data. Do not include passwords, OTPs, payment PINs or other confidential credentials.
Submit this form to request deletion of eligible information associated with you.
