Manage customers, employees, WhatsApp communication, digital visiting cards, payments, calls, tasks and performance from one connected business platform.
Each service is designed to work independently while also connecting with other modules to provide a complete view of customers, teams and daily business activity.
Manage the complete customer journey from initial enquiry to follow-up, conversion and long-term account management.
Connect authorized WhatsApp Business accounts for customer support, approved templates and communication workflows.
Create professional shareable business profiles that help customers discover your company, products and contact information.
Manage employee records, attendance, leaves, overtime, payroll, documents and internal performance processes.
Track customer balances, payment promises, collections, ledger entries and follow-up responsibilities.
Use connected business information to assist with customer questions and provide faster, more consistent responses.
Organize calling activity, recordings, responses, transcripts and AI-assisted call recommendations.
Monitor employee activity, department results, sales progress, targets and operational performance.
Track campaigns, lead sources, customer engagement and marketing performance across business activities.
Biz Scanner & Tracker allows authorized businesses to connect a WhatsApp Business account for customer communication, support workflows and approved message templates.
The exact setup depends on the selected modules, business processes, user roles and required integrations.
We understand your teams, departments, customers and existing business workflow.
Required modules such as CRM, WhatsApp, HRMS or payment tracking are selected.
Roles, permissions, business data, workflows and integrations are configured.
Users are guided through the platform before the selected system is launched.
The platform can be configured according to business size, departments and operational requirements.
Sales, production, employees and customers
Customer enquiries, sales and collections
Customers, follow-ups and payment tracking
Leads, tasks, communication and support
Role-based workflows and performance
Leads, targets, calls and follow-ups
Some services may require third-party accounts, API credentials, approval, subscription charges or additional configuration.
WhatsApp Business features depend on the connected business account, Meta platform permissions, approved templates and applicable WhatsApp Business policies.
AI chatbot and calling features may depend on the selected AI provider, calling provider, usage limits and the business configuration.
Contact our team to discuss CRM, WhatsApp Business, HRMS, digital visiting cards, payment collection, AI chatbot and automated calling requirements.
